City of Brampton Logo

Answering Your Questions About Municipal Parking

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

Parking is available at the following municipal parking garages:

  • John Street Parking Garage (16 John St.)
  • West Tower Parking Garage (41 George St. S.)
  • City Hall Parking Garage (2 Wellington St. W.)
  • Market Square Parking Garage (1 Theatre Ln.)
  • Nelson Square Parking Garage (2 Diplock Ln.) Free parking
​

​For any issues related to paying with HONK, contact HONK Support at 1.866.675.7337 or email support@honkmobile.com​. If you have issues with parking, please contact 311.

To review your parking session details and transaction, contact mpo.admin@brampton.ca​. If you’ve received a ticket and have a question, please refer to the contact details provided on your ticket.

If you entered the wrong licence plate when paying with HONK or at a pay station, make a second purchase immediately with the correct licence plate to avoid a ticket. Email both receipts to mpo.admin@brampton.ca, and the team will refund the initial incorrect purchase.​

​Your payment is linked to your licence plate. Please double check that your licence plate number is entered correctly when paying.

You can extend your parking time by using the HONK app. Add additional time by following the instructions on the app. Not sure what time your parking expires? Check the expiry time located on your receipt.​

​Yes, you can pay for same-day parking in advance by using the HONK app. Locate the parking garage to see if there are available spaces, pick your time and make a payment.

A ticket does not need to be displayed as your payment is linked to your licence plate.​

You can pay for parking with your mobile phone (starting August 17, 2026) or at a pay station. You will need to enter your licence plate number for all payment options.​​

1. Pay with your mobile phone by using HONK in one of the following ways:

  • Scan the QR code located in the garage.
  • Text the number located in the garage.
  • Use the HONK app and enter the Zone ID located in the garage. The app is free to download for Apple and Android devices.

There is a $0.35 convenience fee added to each transaction when paying with HONK.

2. Pay at a pay station

  • Enter your licence plate number at a pay station and make a payment.
​

The following parking rates are in effect at all municipal parking garages:

Monday to Friday (9 a.m. to 7 p.m.)

  • First 2 hours are free
  • Then $1.00 every 30 minutes
  • Daily maximum is $9.00
  • Free parking on weekends and holidays​

Paid parking is in effect at all garages from Monday to Friday, 9 a.m. to 7 p.m. (except Nelson Square garage which remains free). Parking is free after 7 p.m. on weekdays and on weekends and holidays. Failure to pay may result in a ticket.​

The transponder must be visible to the ceiling mounted antenna at the gate to ensure the gate will automatically open when you enter or exit. The transponder works best when positioned on the dash or windshield on the driver’s side.

City Hall Garage
Main Lobby (by elevators)
Pay-in-Lane

West Tower Garage
P1 level elevator lobby​​

Market Square Garage
P1 level elevator lobby
P2 level elevator lobby

Nelson Street Garage
P1 level by south stairwell

John Street Garage
P1 level by south stairwell

View various payment options.

No. You can only use the transponder to let your OWN vehicle in and out of the garage. Any abuse of the City’s parking policies will result in the loss of parking privileges at the garage.

No. If you have a transponder, you do not need to take a ticket.

Brampton’s municipal parking garages are clean, well-lit and most are monitored under 24-hour video surveillance. Staff operate the City Hall garage during regular business hours.  Security officers patrol all garages 24 hours a day 7 days per week.

 

Although the City takes precautions to keep its facilities safe, be aware that dangers to personal safety can exist from time to time within any parking facility. The user of any City parking facility should remain aware of their surroundings at all times and take whatever additional precautions are appropriate to ensure personal safety.

Contact Municipal Parking Operations at 905.874.2500 to report a lost transponder. You will be charged $20 to replace a transponder.

The City does not accept responsibility for loss or damage to vehicles or contents.  Do not leave valuables in your vehicle and keep your vehicle locked at all times.

Yes. The transponder is transferrable from one vehicle to another. Contact Municipal Parking Operations at 905.874.2500 to ensure your vehicle information is registered.  

​Contact Municipal Parking Operations at 905.874.2500 or email us.

City Hall, West Tower, John Street, Market Square, Nelson Square Garages

  • Permit Holder Access: Transponder, which when placed on your dash, will automatically raise and lower the gate.
  • Daily Parking Access: Ticket will be dispensed upon entry. Payment at the Pay Machine is required before exiting. View various payment options.

Each of the garages has designated hourly parking that is close to the entrance of the garage. Monthly permit holders must park in their designated levels as outlined in the chart below. There are signs in each garage that guide parking patrons to the correct levels. This operational improvement was implemented as part of the Downtown Parking Strategy.

City Hall Garage

  • Hourly Parking Levels: P1, P2
  • Permit Holder Levels: P3, P4
West Tower Garage
  • Hourly Parking Level: P1
  • Permit Holder Levels: P2, P3, P4, P5

Market Square Garage

  • Hourly Parking Level: P1
  • Permit Holder Levels: P2, P3, P4

Nelson Square Garage

  • Hourly Parking Level: P1
  • Permit Holder Levels: P2, P3, P4, P5

No, the City does not provide residential or overnight parking permits for municipal parking garages.​

Yes. Contact Municipal Parking Operations at 905.874.2500 for availability.

Click a link for rates and hours:

City Hall Garage
2 Wellington Street

West Tower Garage
41 George Street South

Market Square Garage
Theatre Lane and Union Street

Nelson Street Garage
8 Nelson Street

John Street Garage
16 John Street