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Answering Your Questions About Licensing

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There are two ways to obtain a taxi plate ​to operate a taxi in the City of Brampton.

  1. Have your name added to the bottom of the City of Brampton Priority List. From time to time, based on Council-approved criteria, a taxi plate becomes available and the person at the top of the list is given an opportunity to buy the plate.
  2. Purchase a taxi plate from a person who already holds one. Both parties must complete the Taxi Section process at the City of Brampton Enforcement and By-Law Services Division.
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​The City of Brampton utilizes a threshold policy by law to determine the eligibility of all applicants. This policy deals with Applicants or Licensees who must submit a Criminal Record Search or Driver’s Abstract as part of their Licence Application.

When one these checks reveals a prior conviction for a serious offence, the Licence Issuer must conclude that it is not in the public interest for the person to be licensed and refuse or suspend the licence. Certain circumstances may result in the applicant being issued a conditional license.

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In addition to the City of Brampton’s Li​censing By-Law 1-2002 ​(Schedule 19 Lottery Licensing), the Alcohol and Gaming Commission of Ontario sets the guidelines that govern all gaming events.
For further information, contact the Licensing Administration Office in the City Clerk’s Office on the first floor of Brampton City Hall.
If you have questions about Lottery licences, contact City Hall in person, by telephone, by regular mail or by email, Monday through Friday, excluding holidays, 8:30 am to 4:30 pm. Every effort will be made to respond on the next business day to emails received after regular business hours.
Brampton City Hall, City Clerk’s Office
2 Wellington Street West
Brampton, Ontario
L6Y 4R2
Southwest corner of Main and Queen Streets                     
905 874-2551

There are several measures in place to govern and regulate City of Brampton-licenced tow truck operators. Licensing By-Law 1-2002 (Schedule M -3) ensures, amongst other things, that:

  • The tow truck is properly insured
  • The tow truck operator has a valid driver's license
  • A citizen's property/contents during a tow are kept safe
  • You will be towed to the location required
  • The tow truck operator provides access to the Tow Rate Sheet
  • The owner/operator of the vehicle being towed executes an Authorization to Tow form prior to hook-up of the vehicle

Queries and concerns can be submitted in person, by telephone, by regular mail or by email, Monday through Friday, excluding holidays, 8:30 am to 4:30 pm. Every effort will be made to respond on the next business day to emails received after regular business hours.

City of Brampton
Enforcement and By-Law Services Division
8850 McLaughlin Road S., Unit #2
Southeast corner of Queen Street W. and McLaughlin Road S.
Brampton, Ontario
L6Y 5T1

Phone: 3-1-1
Email: enforcement@brampton.ca

The recommendation of the Licence Issuer may be appealed to the Brampton Appeal Tribunal by filing written notice and reason in support to the City Clerk, (by 15 days after receipt of notice), accompanied by the appeal fee.

Should you choose to appeal this decision, a hearing will be scheduled before the Brampton Appeal Tribunal, which is composed of five citizen members. You will receive notice of the hearing by registered mail. At the hearing, you have the right to representation, or you may represent yourself if you choose. The issue before the Tribunal is whether the rules set out in the Licensing Threshold Policy have been applied correctly. The hearing will be public.
If no written request for an appeal hearing has been received, the decision of the Licence Issuer shall be final and binding.

Your written request to appeal must be submitted to:
City Clerk
City of Brampton
2 Wellington St.
Brampton, ON
L6Y 4R2

*Appeal Does Not Suspend Decision*

The filing of an appeal does not suspend the Licence Issuer’s decision.

Yes you can. However, when operating for a PTC (Personal Transportation Company)​ you must remove your roof sign and follow all the PTC requirements.

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Licensing Inspectors examine over 50 items during each tow truck inspection​. To pass the inspection, strict standards must be met relating to:

  • Safety for the riders, e.g., operational seat belts, operational door locks, secure bumpers, etc.
  • Safety at an accident scene, e.g., flares, first aid kit, absorbent material for cleaning spills on roads, etc.
  • Safety during towing and hoisting, e.g., flares, two large tow safety chains, one large wheel lift, flashing amber lights, etc.
  • Comfort for rider, e.g., clean interior, proper armrests, etc.
  • Ensuring the job can be performed properly, e.g., all necessary equipment is present, etc.
  • If a tow truck does not pass inspection, the vehicle will not be licensed and therefore cannot operate in the City of Brampton. 
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Call your insurance company to determine if you have coverage before entering into any agreement with a tow truck company, car rental company and body repair shop.

  • You have the right to call your own tow company and/or use the services of the driver onsite.
  • You decide where you want the vehicle taken.
  • An Authorization to Tow form must be completed prior to any towing.
  • A Rate sheet must be provided by the tow operator explaining all costs associated with the tow.

In the City of Brampton, the Collision Recovery Fee for the 2020 year is $284.00 plus 36.92 (HST)=$320.92. At no time during an accident should any forms be presented or requested to be signed by the consumer, except the Authorization Tow Form.

No other forms are to be signed no work orders, no invoices, no car rental agreements.

The Licensing Inspectors examine over 50 items during each taxi inspection. To pass the inspection, strict standards must be met relating to:

  • Safety for the rider, e.g., operational seatbelts, mechanical safety certification, operational doors (handles and locks), etc.
  • Consumer protection, e.g., meters fully operational, legal tariff card, displaying rates, etc.
  • Comfort for rider, e.g., clean interior, etc.
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To hold a bingo or raffle event or to sell break open tickets in Brampton, a charitable organization must first obtain a licence.

For information about how to obtain a licence and details about licence eligibility and requirements, contact the Licensing Administration Office in the City Clerk's Office on the first floor of Brampton City Hall.

Lottery license queries can be made at City Hall in person, by telephone, by regular mail or by email, Monday through Friday, excluding holidays, 8:30 am to 4:30 pm. Every effort will be made to respond on the next business day to emails received after regular business hours.

Brampton City Hall, City Clerk's Office
2 Wellington Street West
Brampton, Ontario
L6Y 4R2
Southwest corner of Main and Queen Streets

Lottery: (905) 874-2551
Stationary Business: (905) 874-2580
Mobile: (905) 458-3424
TTY: (905) 874-2130

Email: cityclerksoffice@brampton.ca

A tow truck must have a Gross Vehicle Weight Rating (GVWR) no less than 4,536kg (10,000 lbs) ​

​​Please be mindful when your vehicle is approaching its 7 year expiry. We do not allow a grace period for drivers as we want to ensure all vehicles follow the Mobile Licensing By-law.​​

​​When driving the PTC identifier must be clearly visible on the front or rear window of the vehicle. However, if the PTC identifier sticker is not the best option for you, you can purchase a detachable beacon from your PTC Company at a charge designated by the company. ​

A propane inspection can be obtained through the Technical Standards and Safety Authority (TSSA)

Phone: 1-877-682-TSSA(8772)
Email: customerservice@tssa.org​

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​​Yes, more than one driver can be registered to one PTC ​vehicle. ​

Yes, you must ensure the rental vehicle is registered with the PTC.​  The officer will be required at the time of inspection to confirm the make, model, year, colour and licence plate on the vehicle. The City of Brampton will be notified of this change and it will be reflected in PTC application.​

The list of currently licensed Driving Schools can be found here.​

No, legal secondary units are for long-term residential use only.​

Yes, whether located within Brampton, or located out of town but offer mobile Pet within Brampton, all grooming establishment requires a licence.​

Yes, out of town caters do require a licence to deliver to Brampton.​

Yes, a fixed food premise licence in required along with a health inspection.​

Yes, whether located within Brampton, or located out of town but offer mobile Pet within Brampton, all grooming establishment requires a licence.​

Contact By-law Enforcement

Flower City Community Campus
8850 McLaughlin Road South, Unit 2
Brampton, ON L6Y 5T1

Hours of Operation:
Monday to Friday, 8:30am to 4:30pm

Phone:

  • Dial 3-1-1 (within City limits)
  • 905.874.2000 (outside City limits)
  • 905.874.2130 (Teletypewriter or Text Telephone)

Contact the City Clerk's Office

Brampton City Hall
2 Wellington Street West
Brampton, ON L6Y 4R2

Southwest corner of Main and Queen

Hours of Operation:
Monday to Friday, 8:30am to 4:30pm

Phone:

  • 905.874.2551 (lottery inquiries)
  • 905.874.2580 (stationary business inquiries)
  • 905.874.2130 (Teletypewriter or Text Telephone)

Email: licensing@brampton.ca