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Brampton Building and Business Portal Inspection Booking FAQs

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You must have an active portal account on the Brampton Building and Business Portal. For information on setting up a user account, see the Create a User Account FAQs​. You can only schedule inspections on issued permits.

  1. Log into the Brampton Building and Business Portal: https://bramptonbbp.brampton.ca/citizenportal/app/login
  2. Scroll down to the My Issued Permits section.
  3. Click the Detail button beside the permit you want to schedule inspections for.
  4. Click the Process tab to view the available inspections for that permit.
  5. Click the Inspection button beside the inspection you want to book.
  6. On the page that appears, select the Inspection Date and enter the Attendee’s full name, phone number and email address so the Inspector can make contact. You can also add a comment for the inspector.
  7. Click Submit to book the inspection.
  8. You will receive an email after 6:00pm confirming your inspection is booked.
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For the following types of projects, when your permit is issued, you will find on the Documents tab on the portal, a document outlining the order inspections should be booked:

For other types of permits, you can email inspections.scheduling@brampton.ca for assistance if you are not sure which inspection to book next.

Further information about inspections is available for the following:

You can schedule out 5 business days in advance, there are no inspections on Saturday and Sunday or statutory holidays.

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Due to a high volume of requests, we may not be able to accommodate your request. You may see a red message appear across the top of the screen that states “Maximum time available inspections for this discipline (building/plumbing/hvac) has been reached for [date]​.”​ You can choose another available date as an alternative. Your inspections are very important to us. Thank you in advance for your co-operation and we apologize for any inconvenience.

Inspection booking for the following business day will no longer be available on the portal after 3:00pm​.

  1. Log into the Brampton Building and Business Portal: https://bramptonbbp.brampton.ca/citizenportal/app/login
  2. Scroll down to the My Issued Permits section.
  3. Click the Detail button beside the permit you want to cancel an inspection for.
  4. Click the Process tab.
  5. Click on the Cancel button beside the inspection/s you would like to cancel.

Your inspector will not be automatically notified that you have cancelled. If you are cancelling the inspection on the day the inspection is expected to occur, please call your inspector to notify them or email inspections.scheduling@brampton.ca so we can relay the message to the inspector.

As long as both of the permits have been issued, we ask that you book the inspection on both the original permit and the revision permit for our inspection team.

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If you are booking your occupancy inspections, please book the occupancy inspections for all three disciplines for the same day – Building, Plumbing and HVAC. In addition, book all the Final Inspections for all three disciplines for the same day - Building, Plumbing and HVAC. If you have any issues booking all six inspections for the same day, email inspections.scheduling@brampton.ca​ for assistance.

Attendee information will be required for each inspection requested. The person who is designated as the attendee must be familiar with construction and related terminology and is able to efficiently conduct an inspection of the scope of work requested.

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Every evening after 6:00pm,​ our system will assign the inspector’s name and phone number so check back later for the information. You will also receive an email to advise that your inspection has been booked.

You can log into the portal to view if inspections are passed or not passed.

  1. Scroll down to the My Issued Permits section.
  2. Click the Detail button beside the permit you want to view the status of.
  3. Click the Process tab to view the inspections for that permit and the status.

You can also still log onto Brampton Maps to view the status of inspections: https://maps1.brampton.ca/mybrampton/. For help on how to check the status on Brampton Maps, please see the Check Building Permit Status Instructions.

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You can create a Builder Member user account that is a Site Supervisor type. Review the Portal User Account FAQs​. Email building.inquiries@brampton.ca​ for assistance to ensure the Site Supervisor will be able to book inspections on your existing permits. Be sure to include the email address of the Site Supervisor in your email to us, as well as the permit numbers and addresses of the permits they are required to book inspections for.

If the applicant or owner already has ongoing permits with the City of Brampton, they can use the Forgot Password link on the portal login page to register an account and view the permits currently in progress. The applicant or owner can book inspections on behalf of the contractor.

If the applicant or owner wants the contractor to book inspections on the portal, please email building.inquiries@brampton.ca and include the following information in the email:

  • First and last name of the owner
  • Full permit number
  • Address of the project
  • Email address of the contractor

Once we have added the contractor to the building permit, they will be able to use the Forgot Password link to register their account to be able to book inspections.

Call: 905.874.2401 or 311

Email: inspections.scheduling@brampton.ca

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8850 McLaughlin Road, Unit 1,
Brampton, Ontario L6Y 5T1