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Brampton Building and Business Portal Inspection Booking FAQs

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If you have an active portal account on the Brampton Building and Business Portal. For information on setting up a user account, see the Create a User Account FAQs​. You can only schedule inspections on issued permits.

  1. Log into the Brampton Building and Business Portal: https://bramptonbbp.brampton.ca/citizenportal/app/login
  2. Scroll down to the My Issued Permits section.
  3. Click the Detail button beside the permit you want to schedule inspections for.
  4. Click the Process tab to view the available inspections for that permit.
  5. Click the Inspection button beside the inspection you want to book.
  6. On the page that appears, select the Inspection Date and enter the Attendee’s full name, phone number and email address so the Inspector can make contact. You can also add a comment for the inspector.
  7. Click Submit to book the inspection.
  8. You will receive an email after 6:00pm confirming your inspection is booked.
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For the following types of projects, when your permit is issued, you will find on the Documents tab on the portal, a document outlining the order inspections should be booked:

For other types of permits, you can email inspections.scheduling@brampton.ca for assistance if you are not sure which inspection to book next.

Further information about inspections is available for the following:

You can schedule out 5 business days in advance, there are no inspections on Saturday and Sunday or statutory holidays.

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Due to a high volume of requests, we may not be able to accommodate your request. You may see a red message appear across the top of the screen that states “Maximum time available inspections for this discipline (building/plumbing/hvac) has been reached for [date]​.”​ You can choose another available date as an alternative. Your inspections are very important to us. Thank you in advance for your co-operation and we apologize for any inconvenience.

If an inspection does not pass on two separate occasions, a fee will be charged for any following inspections . For further information, see the Inspection Recall FAQs​. 

Inspection booking for the following business day will no longer be available on the portal after 3:00pm​.

  1. Log into the Brampton Building and Business Portal: https://bramptonbbp.brampton.ca/citizenportal/app/login
  2. Scroll down to the My Issued Permits section.
  3. Click the Detail button beside the permit you want to cancel an inspection for.
  4. Click the Process tab.
  5. Click on the Cancel button beside the inspection/s you would like to cancel.

Your inspector will be automatically notified that you have cancelled.

​Yes. There are two ways this can happen:

  1. You can have someone else schedule inspections as a guest. When your permit is issued you will receive an email with an Authorization Key. Email the Authorization Key and full Permit Number (e.g. 2025 123456 000 00 RS) to the user you want to book inspections. The user can visit brampton.ca/bbportal and click on Non-Registered Services to log in and book inspections for that permit.
  2. You can add a contractor to your issued permits on your own. Log into the portal, scroll down to My Issued Permits. Click the permit you want to add a contractor to. Click the People Details tab and then click the Add Contractor button. The contractor you add must have a registered portal account.
    If you have any questions or need assistance with these processes, email building.inquiries@brampton.ca or call 311 or 905-874-2401.

As long as both of the permits have been issued, we ask that you book the inspection on both the original permit and the revision permit for our inspection team.

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If you are booking your occupancy inspections, please book the occupancy inspections for all three disciplines for the same day – Building, Plumbing and HVAC. In addition, book all the Final Inspections for all three disciplines for the same day - Building, Plumbing and HVAC. If you have any issues booking all six inspections for the same day, email inspections.scheduling@brampton.ca​ for assistance.

Attendee information will be required for each inspection requested. The person who is designated as the attendee must be familiar with construction and related terminology and is able to efficiently conduct an inspection of the scope of work requested.

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Every evening after 6:00pm,​ our system will assign the inspector’s name and phone number so check back later for the information. You will also receive an email to advise that your inspection has been booked.

You can log into the portal to view if inspections are passed or not passed.

  1. Scroll down to the My Issued Permits section.
  2. Click the Detail button beside the permit you want to view the status of.
  3. Click the Process tab to view the inspections for that permit and the status.

You can also still log onto Brampton Maps to view the status of inspections: https://maps1.brampton.ca/mybrampton/. For help on how to check the status on Brampton Maps, please see the Check Building Permit Status Instructions.

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You can create a Builder Member user account that is a Site Supervisor type. Review the Portal User Account FAQs​. Email building.inquiries@brampton.ca​ for assistance to ensure the Site Supervisor will be able to book inspections on your existing permits. Be sure to include the email address of the Site Supervisor in your email to us, as well as the permit numbers and addresses of the permits they are required to book inspections for.

You have two options:
  1. The contractor can schedule inspections as guest. When your permit is issued you will receive an email with an Authorization Key. Emal the Authorization Key and full Permit Number (e.g. 2025 123456 000 00 RS) to the contractor you want to book inspections. The  contractor can visit brampton.ca/bbportal and click on Non- Registered Services to log in and book inspections for that permit.
  2. You can add a contractor to your issued permits on your own. Log into the portal, scroll down to My Issued Permits. Click the permit you want to add a contractor to. Click the People Details tab and then click the Add Contractor button. The contractor you add must have a registered portal account.

​Inspection Recall Fees apply to Additional Residential Unit (ARU) permits. ARU permits include Two-Unit Dwellings, Three-Unit Dwellings, and Garden Suites. If an inspection does not pass on two separate occasions, a fee will be charged for any following inspections. The fees are intended to encourage inspection readiness and reduce repeat visits. For more information, visit the Inspection Recall Fee FAQs​​.

​​When an Additional Residential Unit (ARU) permit is issued the following inspections will be scheduled 10 business days after the date of issuance. ARU permits include Two-Unit Dwellings, Three-Unit Dwellings, and Garden Suites.

  • Start of Construction - Building
  • Start of Construction - Plumbing
  • Start of Construction - HVAC
Connection with the inspector in the early stages of the permit will assist with the path to safe construction as outlined in the Building Smart brochure​.

​Yes, please review the Building Smart: Your Path to Safe Construction​ brochure for safety information and what you need to know when booking inspections.

Call: 905.874.2401 or 311

Email: inspections.scheduling@brampton.ca

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